Introduction/Agreement to Terms: A statement that by accessing, browsing, or shopping on the website, the user agrees to be bound by the Terms and Conditions.
Eligibility: Rules regarding who can use the site
Amendments: The right of the company to update or change the Terms at any time, and the user's responsibility to check for changes.
II. Online Store Terms and Sales
Products and Services: A general disclaimer that the products are sold "as is" and that the company does not guarantee product descriptions or pricing are always accurate, complete, or current
Pricing and Payment: Clauses covering accepted payment methods, currency, when payment is due, and the company's right to change prices at any time.
Order Acceptance/Cancellation: Clarification that placing an order is merely an offer to buy, and the contract is only formed when the company accepts the order
The right of the company to refuse or cancel an order , due to pricing errors, product unavailability, or fraud suspicion
III. Shipping, Returns, and Refunds
Shipping and Delivery: Outlines estimated shipping timeframes, methods, shipping costs, and where the risk of loss transfers from the company to the customer (often upon delivery to the carrier).
Returns and Refunds: A clear summary of the return policy, including the window for returns conditions for acceptance, and who pays for return shipping. This often links to a separate, detailed Return and Refund Policy.
Warranties: Disclaimers regarding product warranties, often stating that the company passes on the manufacturer's warranty but provides no separate warranty itself (or, if it does, detailing the extent of that warranty).
IV. User Accounts and Conduct
Account Registration: Rules for creating an account, including the user's responsibility for maintaining password security and the accuracy of their information.
Termination of Accounts: The company's right to suspend or terminate accounts for misuse, violation of the terms, or at its sole discretion.
Prohibited Activities: A list of unacceptable conduct, such as:
Hacking or scraping the website.
Posting illegal, abusive, or defamatory content.
Using the site for commercial purposes without permission.
V. Legal Protections for the Business
Intellectual Property (IP): A crucial clause stating that all content is owned by the company and protected by copyright and trademark laws. Users are prohibited from copying, reproducing, or using IP without permission.
Limitation of Liability: This is perhaps the most important clause for protecting the business. It legally limits the amount of damages the company is responsible for in the event of a problem
Indemnification: Requires the user to protect the company from any losses or legal costs arising from the user's violation of the T&C.
Links to Third-Party Sites: A disclaimer that the company is not responsible for the content or privacy practices of external websites linked from the store.
VI. Final Legal Clauses
Governing Law: Specifies the jurisdiction and laws that will be used to interpret the T&C and resolve disputes of India
